Network in development · launching January 2027Cartagena · North Zone · Barú & Islands · Medellín · Aburrá Valley
Coming soon · property maintenance in Cartagena and Medellín

Professional maintenance for your property, without chasing technicians.

TALOA is building a network to coordinate plumbing, electrical, air conditioning, painting, waterproofing, cleaning, locksmithing and general repairs in Cartagena and Medellín.

Where is the property?

Tell us what your property will need:

Launching in January 2027. We are meeting owners, operators and technical professionals before operations begin.

Technical service with a process

TALOA standard
✓Confirmed arrival window
✓Diagnosis before expanding scope
✓Photos and closeout summary
✓Defined warranty when applicable
✓Support for guest-occupied properties
✓Bilingual service
Illustrative work-order flowSAMPLE
14:08Request received: air conditioning not cooling.
14:17Technician assigned. Window: 15:30–16:00.
15:39Diagnosis and quote sent for approval.
16:31Work completed, unit tested and closeout documented.
One point of contact, from request to follow-up.
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Coordination and clear windows
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Evidence of the work performed
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Corrective and preventive maintenance
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Service in English and Spanish
Maintenance services

Everything your property needs, coordinated by TALOA.

Services for homes, rental properties, hospitality, buildings and businesses in Cartagena and Medellín.

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Plumbing

Cartagena · Medellín

Leaks, taps, toilets, drains, pumps, water heaters and hydraulic repairs.

Discuss plumbing →
⚡

Electrical

Cartagena · Medellín

Outlets, breakers, lighting, fans, wiring, faults and electrical inspections.

Discuss electrical work →
❄️

Air conditioning

Cartagena · Medellín

Maintenance, cleaning, diagnosis and repairs for homes, Airbnbs and hotels.

Discuss the service →
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Painting & finishes

Cartagena · Medellín

Touch-ups, full painting, patching, drywall, plaster and visual improvements.

Discuss painting →
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Waterproofing

Cartagena · Medellín

Damp, leaks, seals, roofs, terraces and root-cause diagnosis.

Discuss damp issues →
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Deep cleaning

Cartagena · Medellín

Post-construction cleaning, windows, pressure washing, handovers and property recovery.

Discuss cleaning →
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Locksmithing & access

Cartagena · Medellín

Locks, adjustments, batteries, smart locks and support for access and check-ins.

Discuss access support →
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Handyman & repairs

Cartagena · Medellín

Mounting, adjustments, hardware, furniture, light carpentry and small fixes.

Discuss repairs →
Solutions by client type

Maintenance adapted to how the property is used.

The same technical trade isn't coordinated the same way in a home, an Airbnb, a hotel or a property whose owner lives abroad.

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Houses & apartments

Repairs, maintenance, finishes, cleaning and coordination for owners and residents.

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Airbnb maintenance

Support before check-in, between bookings and during stays when a failure affects the guest.

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Hotels & hospitality

Technical reinforcement, corrective work, discreet interventions and daily-operations support.

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Buildings & administrations

Service in units, common areas, access points and coordination with administration or reception.

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Businesses & retail

Support for restaurants, offices, clinics and shops that need operational continuity.

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Foreign owners

English-language service, access control, evidence and local coordination when the owner is away.

Why TALOA

The value is in execution, not in claiming to be “premium”.

TALOA aims to stand out through communication, documentation, care for the property and accountability over the process.

A more professional experience

The client knows who is attending, what was diagnosed, what work was approved and how the service ended.

1Point of contact
2Languages
✓Documented-closeout standard
01
Clear communication

Confirmation, service windows and updates on the next step.

02
Approved scope

Work is not expanded without explaining and getting approval.

03
Care for the property

Protection, order, cleanliness and proper conduct inside the property.

04
Evidence & follow-up

Photos, work summary and a defined warranty when applicable.

How it works

From request to closeout in five steps.

A simple flow so the client knows what happens after writing to us.

01

Send the request

Location, issue and photos or video when possible.

02

We classify the case

Urgent, standard or scheduled, and the trade required.

03

We confirm the next step

Service window, diagnostic visit or initial quote.

04

We execute what's approved

With clear communication and care for the property.

05

We close and report

Summary, evidence and warranty terms when applicable.

Service areas

Two cities, the same way of working.

Planned coverage begins in Cartagena and Medellín. Within each city, service will be organized by density: central zones will receive priority and distant or island zones will be scheduled around logistics.

Urban Cartagena

Main residential, tourist and short-term rental zones

Priority service for the areas with the highest concentration of properties and recurring demand.

  • Bocagrande, Castillogrande and El Laguito
  • Centro Histórico, San Diego and Getsemaní
  • Manga, El Cabrero and other urban sectors subject to availability
North Zone / Vía al Mar corridor

Residential, hotel and tourism developments north of Cartagena

Scheduled coverage based on distance, request density and team availability.

  • La Boquilla and Cielo Mar
  • Morros and coastal developments along the corridor
  • Manzanillo del Mar and Serena del Mar
  • Punta Canoa and adjacent sectors subject to logistics
Barú & Rosario Islands

Scheduled services for villas, hotels and hospitality properties

Service is quoted considering transport, travel time, materials and team needs.

  • Barú
  • Rosario Islands
  • Grouped services and scheduled technical days
  • Conditions subject to logistics, access and weather
Coastal climate

Maintenance built for humidity, salt air and heavy use

Wear is different on the coast: salt-air corrosion, mould, overworked air conditioning and balcony seals.

  • Corrosion and salt damage on equipment and hardware
  • Damp, mould and leaks
  • High-turnover air conditioning in short-term rentals
  • Exposed façades, terraces and drainage
To confirm coverage, send us the exact location on WhatsApp. Services outside the urban core may include travel, transport, a minimum day rate or special scheduling. Final availability will depend on verified team capacity at launch.
Ways to work with TALOA

From a one-time repair to ongoing support.

One-time service

Taloa On Demand

For a specific problem that needs professional attention.

  • Intake and classification
  • Diagnostic visit when applicable
  • Quote before expanding scope
  • Execution and documented closeout
  • Defined warranty when applicable
Discuss the launch
Local oversight

Taloa Managed

For owners and operators who need local representation.

  • One coordination point
  • Access, vendors and corrective work
  • Arrival preparation
  • Reports and follow-up
  • Support for absent or premium properties
Talk to TALOA
Free guide

Start with a preventive routine.

Our first practical resource helps short-term rental operators inspect, prioritise and document failures in Cartagena's coastal climate.

View Property Care in Cartagena → Read the Airbnb checklist →
Frequently asked questions

Clear answers before requesting service.

Exact terms depend on the type of work, the zone and operational availability.

What services does TALOA Property Care provide?

From launch, TALOA plans to coordinate plumbing, electrical, air conditioning, painting, waterproofing, deep cleaning, locksmithing, handyman and general repairs. It can also organize recurring maintenance, preventive inspections and support for Airbnbs, hotels, buildings, businesses and absent owners.

Do you handle emergencies?

From launch, requests will be classified by urgency, type of failure, location and availability. An active leak, an electrical risk or an issue affecting a guest will receive priority treatment. Response time will depend on verified coverage and capacity at that moment.

Do you charge a diagnostic visit?

Some services will require a visit to identify the cause and quote correctly. If a diagnostic fee applies, it will be communicated before scheduling. Depending on the service, that fee may be credited toward approved work.

Do you serve Cartagena's North Zone?

The North Zone and the Vía al Mar corridor are part of TALOA’s planned launch coverage, subject to verified capacity, travel and logistics.

Do you serve Barú and the Rosario Islands?

Barú and the Rosario Islands are part of planned scheduled coverage. These zones will require transport, materials planning and special coordination.

Do you work with Airbnbs and guest-occupied properties?

From launch, TALOA plans to support failures before check-in, corrective work during stays, smart locks, air conditioning, plumbing, painting, cleaning and maintenance between bookings.

Do you provide service in English?

Yes. The website opens in Spanish by default but can be switched to English. If a client writes on WhatsApp in English, the conversation can continue in English — especially useful for expats and foreign owners.

How are materials handled?

It depends on the service. Some jobs may be quoted with materials included; others will need a diagnosis first. TALOA will explain the scope, the materials and any change before executing.

What warranty do you offer?

The warranty will be defined by the type of work. It will normally cover the workmanship or the specific corrective performed, not any unrelated future failure. Terms will be made clear before work and at service closeout.

Can I hire monthly maintenance?

Care Plans are planned for launch for properties that need inspections, preventive maintenance, priority and follow-up. Final inclusions and terms will be published before activation.

Do you serve Medellín?

Medellín and the southern Aburrá Valley are planned for the January 2027 launch, subject to verified local operating capacity.

What should I send on WhatsApp?

Send the exact location, a short description, photos or video and any important detail: whether there are guests, any risk, restricted access or a time limit.

Is the service the same in Cartagena and Medellín?

The process, standards and communication are the same. What changes is the most frequent type of failure: in Cartagena, salt air, coastal humidity and high-turnover air conditioning dominate; in Medellín, rain-driven leaks, damp walls and ventilation dominate. Teams, timings and rates are defined per city and per zone.

Pre-launch conversation

Tell us what your property needs.

We are meeting owners, operators and service professionals before launch. Share the location and type of need so it can inform our operating map.

Pre-launch WhatsApp+44 7428 987689
Email
Planned launchJanuary 2027
Planned launch marketsCartagena y Medellín
LanguagesEspañol · English
CallWhatsApp
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